Shipping policy

Shipping Policy

Thank you for shopping with Sloans Store. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing Time

Orders are processed within 3–5 business days (excluding weekends and holidays). During peak seasons or periods of high order volume, processing times may be extended. If a significant delay occurs, customers will be notified by email.

Shipping Time & Carriers

Shipping time begins after the order has been processed and shipped.

Shipping Destination	Carrier	Handling Time	Estimated Shipping Time
United States (Standard)	UPS / USPS	3–5 business days	3–5 business days
United States (Expedited)	UPS / USPS	1–3 business days	2–4 business days
Canada	Canada Post	3–5 business days	10–15 business days
International (Rest of World)	DHL / Asendia	3–5 business days	15–30 business days

Delivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping Destination	Shipping Method	Cost
United States	Standard Shipping	USD 5.99 (FREE on orders over $79)
United States	Expedited Shipping	USD 14.99
United Kingdom	Standard Shipping	USD 9.99
Canada	Standard Shipping	USD 9.99
International (Rest of World)	Standard Shipping	USD 15.99

Shipping charges are calculated and displayed at checkout before payment is completed.

Shipping Delays

If a shipment is delayed beyond the estimated delivery timeframe, customers are advised to contact the carrier using the provided tracking number. If further assistance is needed, our support team is available via email.

Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete shipping address. If a package is returned due to an incorrect or insufficient address, the customer will be responsible for the reshipping cost after the address is corrected.

Contact Information

For any shipping-related questions, please contact our customer support team via email.